The Alphaz

The Alphaz Privacy Policy

WE TAKE YOUR PRIVACY SERIOUSLY

Privacy Policy:

The Alphaz (“us”, “our” or “we”) is committed to protecting the privacy rights of our users (“users” or “you”). This Privacy Policy (“Policy”) describes how we collect, store, use, and manage the information, including personal information and data that you provide or we collect in connection with our websites (the “Sites”) or any games and mobile applications provided by The Alphaz on platforms such as iOS and Android (collectively, the “Service(s)”).

This Policy applies only to information and data collected by us through your use of the Services. We are not responsible for the practices of third parties, their websites, or services. Any links to those sites do not imply our endorsement.

By using the Services, you agree to the terms outlined in this Policy. If you do not agree, please do not use the Services.

For questions or concerns, contact us at: thealphazgamelab@gmail.com

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address
  • Profile Information: Profile photo, gender, birthday, social media links
  • Account Data: Username, player ID, preferences
  • Device Information: IP address, OS version, browser type, device model, MAC address, IMEI, unique device ID
  • Location Data: General location and, with consent, precise geo-location
  • Gameplay Data: Interactions, progress, stats, session duration
  • Billing Info: Credit card and transaction data (for purchases)
  • Communications: Messages or content shared in chats, forums, or posts
  • App Usage: Installed apps (for compatibility or personalization)
  • Push Notifications: Device ID and other identifiers to deliver updates
  • Analytics: Device type, OS, play session metrics, ad interactions
  • Surveys, Sweepstakes: If voluntarily entered, we may collect contact and demographic info

How We Use Your Information

We may use your data for purposes such as:

  • Creating and managing accounts
  • Delivering and personalizing gameplay experiences
  • Improving and optimizing our Services
  • Providing customer support
  • Sending updates, promotions, and announcements
  • Serving personalized ads and offers
  • Preventing fraud and ensuring security
  • Conducting research and analytics
  • Enabling player-to-player communication
  • Complying with legal obligations

Third Party Services

We use third-party tools and partners, such as Unity Analytics and Facebook Analytics, to help us operate and improve the Services. These partners may use cookies, SDKs, and tracking technologies to collect data like:

  • Device identifiers
  • App usage
  • Ad interactions
  • Geo-location (if permitted)
  • App install source

Please review their respective privacy policies for more information.

Advertising

We and our partners may collect data for personalized ads based on:

  • Your interests and gameplay behavior
  • Device and session data
  • Advertisements you’ve interacted with
  • Your approximate or exact location (with consent)

To limit ad tracking, adjust your mobile device’s privacy settings (e.g., “Limit Ad Tracking” on iOS or “Opt out of Ads Personalization” on Android).

Data Sharing

We do not share your personal information unless:

  • You give explicit consent
  • It’s necessary to perform a service (e.g., cloud hosting, payment processing)
  • Required by law or to respond to legal requests
  • We are acquired, merged, or undergo a business transition
  • To protect rights, users, or enforce our policies

We may share anonymized or aggregate data for research or marketing purposes.

Your Rights & Choices

You may:

  • Access, update, or delete your personal data
  • Opt-out of promotional emails or push notifications
  • Disable cookies (some features may not work properly)
  • Limit ad tracking via your device settings
  • Request data deletion or correction by contacting us

To exercise these rights, email us at: thealphazgamelab@gmail.com

Data Retention

We retain your data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data at any time.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will delete it immediately. Parents may contact us to review or delete their child’s data.

Security

We take reasonable measures to protect your data. However, no online service is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect unauthorized use or access, please notify us immediately.

International Users

Your information may be stored and processed in any country where we operate, including Pakistan. By using our Services, you consent to such transfer.

Changes to This Policy

We may revise this Policy from time to time. If we make material changes, we will notify you via email, in-app message, or through our website. Please review this page periodically for updates.

Contact Us

The Alphaz
Pakistan
Email: thealphazgamelab@gmail.com